Stryng.io is a platform designed to enhance customer service and engagement through AI-driven solutions. Here's a summary of its key features: AI Chatbots: Provides chatbots that can handle customer inquiries, offer support, and engage users in real-time. Conversational AI: Utilizes natural language processing (NLP) to understand and respond to customer queries more effectively. Omni-Channel Support: Supports various communication channels, such as websites, social media, and messaging apps, for a unified customer experience. Customization: Allows businesses to customize chatbot interactions and workflows to fit their specific needs and industry. Analytics and Reporting: Offers tools to analyze chatbot performance, customer interactions, and other metrics to improve service quality.