Chatio is an AI chatbot software designed for small businesses to automate customer support on their websites. It offers features like 24/7 support in multiple languages, no-code setup, and personalization using website content such as FAQs and knowledge bases. Chatio helps reduce support inquiries and boost productivity by handling recurring questions. It supports file uploads for training and provides access to chat history and interactions. The platform is built on OpenAI's technology and aims to enhance customer service efficiency.