SmartBot is an AI-powered chatbot designed for Shopify stores. It offers 24/7 customer support by learning products and orders, providing instant assistance, personalized product recommendations, and order tracking. Features include AI chat invitations, customization options, multi-language support, and integration with GPT-4. The app offers a free plan and various paid plans with increased capabilities. It enhances customer engagement and sales by automating routine inquiries and supporting live chat.