Markprompt provides AI infrastructure for customer support, enabling companies to automate responses and scale without increasing headcount. It integrates with various platforms like Slack, Discord, Zendesk, and Salesforce, and uses REST APIs and JavaScript libraries for deep integration. Markprompt is SOC 2 Type II certified and GDPR compliant, ensuring secure data handling. It offers tools for creating chatbots, auto-syncing knowledge bases, and analyzing customer interactions to improve support quality.
