Automatic Chat is an AI chatbot platform designed to enhance customer service on websites. It uses OpenAI's GPT-4 to provide instant, multilingual responses, trained on data from websites, PDFs, Google Docs, and more. Key features include customizable design, robust analytics, secure data handling, and proactive customer greeting. The service offers a 30-second setup with a free one-month trial and claims to significantly improve customer engagement and support efficiency.